Online Payments
Fieldstone Apartments residents may pay rent through your Rent Café portal. If you have not already registered for Rent Café please contact the leasing office for registration instructions. Currently registered residents, simply log in to your portal and click on the ‘Payments’ tab to proceed – it’s that easy! Please contact the office should you need any additional assistance.
Maintenance Request
TOur Fieldstone team and maintenance staff would like to make your Blacksburg apartment living as comfortable as possible. We are pleased to provide our community with 24-hour emergency service and prompt attention to all non-emergency service requests. At Fieldstone, every apartment maintenance call is treated as a priority. If and when you have an apartment maintenance service request, please call it to our attention when it first occurs so that we can respond quickly and remedy the problem. Hopefully, you’ll never need this service, but if you do, you will certainly appreciate having our trained service staff just a phone call away. You may also use the online apartment service request form for all non-emergency requests via your resident portal using the links on this page.
Routine & Emergency Apartment Maintenance: (540) 701-7485
Please remember that when calling the 24-hour apartment maintenance number after office hours and on holidays, you will reach an answering service. The answering service will ask you the nature of the problem and determine if it is a “true” emergency. Our personnel will then be contacted by the answering service if a true emergency does exist.